You can't possibly compete with giants like Amazon on price. You will not likely be able to compete with Amazon on selection, but there is one thing you can use to get ahead of your competition. Door to door shipping!
It is easy for someone to buy a product online these days. They don't even leave the couch! If you own an online store or sell products you know how competitive it is. That’s why it is important to offer something that your competitors don't. Door to door delivery is a service that can give you a competitive edge when properly executed.
Door-to-door shipping can be an extremely valuable way to take your company to the next level. If you're ready to put yourself in a position where you can outcompete and outshine your competitors, then read on for some helpful tips!
What is Door to Door Shipping?
Door-to-door shipping is the most common way for shipping goods to be delivered. It involves shipping a package from one point to another and the driver or carrier delivering it to its final destination. Most carriers today have some level of door delivery. Amazon brings packages to the door. The same goes for UPS or FedEx.
A courier service is another example where door to door delivery is leveraged. The logistics might be different by location and circumstance but largely door to door shipping is popular and heavily utilized every day across the world.
In simple words, it is a delivery option that allows you to have your items delivered to your doorstep rather than having them picked up at a store location. As a modern business, you can use this service for many types of items, including electronics, furniture, appliances, and more. This is a great service to offer with high value items as most people who purchase those types of items will appreciate the added level of service.
White Glove Delivery
For many people, the thought of having their belongings delivered by a professional driver is reassuring. After all, entrusting your possessions to someone else is no small matter. Fortunately, there are companies out there that specialize in providing top-notch delivery services.
These companies are often referred to as "white glove" delivery services, due to the care and attention that their drivers take with every shipment. From start to finish, your driver will handle your possessions with the utmost care and respect. In addition, these services often include insurance in case of any accidental damage during transit.
The drivers will often carry your items into your house or business so they don't get damaged during transport. They'll also make sure your items are placed in the right rooms so that there won't be any issues when unpacking them later on.
What Advantages Does to Door Delivery Bring?
The advantage of door-to-door shipping is the relationship it can help build between buyer and seller. Having this level of contact with a buyer can help elevate your brand when properly evangelized by the customer.
You will also create a better exchange where returns will be minimized, which will save you time and money. It also removes the need for a customer to travel to a store or outlet to pick up their merchandise. It works to make the whole process easier for all parties involved.
The Convenience Factor
Another thing door to door delivery means to most customers is convenience. And people are willing to pay for convenience and to ensure what they've order will arrive unharmed.
If there is any problem with the order, such as damaged or missing items, it can be easily resolved by contacting the company directly instead of having to travel miles for an exchange or refund.
What does Door-to-Door Shipping Include?
When you offer door to door shipping, your items to be shipped will be picked up by a delivery service at your location. Your customer will be given an estimated date and time for delivery based on their location, but it may vary from company to company.
There may be certain nuances in the transporting of the package or freight and any warehouse needs if there are delays but the merchandise will arrive at the final address safe and sound and with all necessary paperwork.
Once the delivery arrives at the destination, customers will sign for their packages. During transit, a customer should be able to track their package's progress online or via text message alerts. Customer satisfaction is critical with door to door delivery because they'll be asked for feedback after receiving their shipment, which can help improve future deliveries.
5 Tips for Using Door to Door Shipping to Beat Your Competition
1) Inspire passion for the product
The first thing that you need to do is inspire passion for the product. This is one of the most important things that you can do when it comes to getting ahead of your competition. If people don’t feel passionate about your product, there won’t be much demand and they'll likely look elsewhere.
Even if they want something, evoking a sense of passion about your products or your brand is sometimes necessary to convert them. You need to make sure that your patrons have a reason to buy from you and not from someone else.
With passion comes a likely desire to pay for door to door service and having the know how to provide this will say a lot about your products and your brand.
2) Make sure it’s easy to order your products online
The next thing that you need to do is make sure that it is easy for people to order your products online through a website or an app. You want everything streamlined so that people know exactly what they are getting and how much money they are spending when ordering something from you directly.
No one wants hidden fees. Offering door to door services is great, but perhaps offering them along with other shipping methods is best to give buyers an option for their delivery process. Some won't bat an eye when it comes to paying the premiums but some might defer to a less expensive method if door to door service exceeds their comfort zone.
It’s one of the most essential things that you need to keep in mind when providing door to door shipping services. Make sure that you pack the product properly. You want to ensure it makes a safe arrival on the other side and that the buyer takes responsibility for the package as undamaged.
If it is something fragile, then it needs extra care and attention regardless of the method of transportation. It should also be packed according to its weight and size so that it reaches the customer safely.
Also, make sure you have all the documents required to make it through any checkpoints or if sending overseas, customs clearance. The last thing you want is to have a package get delayed by customs authorities for the absence of documentation.
4) Understand your geography
Before you can start building a door to door delivery process, you need to be aware of your geographic relevance and that of the patrons you will sell to. It is not easy to provide personalized delivery when you're shipping out of country, or via multiple types of carriers such as cargo, air freight services, and trucking.
Eliminating the variables geography delivers can ensure you can meet the needs of as many customers as possible. Transportation plays a huge role in choosing shipping options. You want things delivered well and with minimal disruption so ensure you've done your homework.
5) Connect on a human level
People want to buy from companies that care about them and their needs. When you impart your values onto others in a positive way, you can elevate your relationship with them and create a bond that benefits both parties. This is obviously a big win for any organization that sells B2B or B2C.
While big companies may have the resources to offer better deals and discounts, small businesses can differentiate themselves by providing more personalized services. Door to door delivery is a service that can provide a better experience. Offering something of great value will likely pay dividends in other ways.
Why Door To Door Service is Important?
There are many reasons why door-to-door service is important. The most important one is that it helps you to save money. If you have an e-commerce store, this option could be the best one for you.
Using air freight or shipping via truck will be decided by your partner. You don’t need to worry about anything except making sure that your shipments are ready for transport and that any document required accompanies the shipment.
You Control the Situation
Remember, you get to choose which company you want to work with. You want to ensure that the company has all the necessary licenses and certificates so that they can legally move your items from one place to another. They need to meet your shipping needs just like you need to meet your customers shipping needs.
It will also allow you to have peace of mind knowing that they have the know how to get the job done right. Having a partner that knows the process inside and out will help ease your burden when it comes to customer services like support or returns.
How Easily Accomplishable is Door to Door Delivery?
The answer to this question depends on whether you are dealing with a residential or commercial customer. There are some key differences between residential and commercial customers.
Commercial vs Residential
One of the most important distinctions is that commercial customers are typically able to receive shipments during normal business hours, while residential customers may have restrictions on when they can accept deliveries. This can be a significant factor in terms of convenience and cost.
Additionally, commercial businesses typically have more flexible receiving hours, which can again impact the cost and timing of shipments. Another key difference is that many businesses have access to loading docks or other receiving areas, which makes it easier for drivers to make deliveries.
Finally, commercial customers typically have larger shipments than residential, which can impact both the cost and the logistics of door to door shipping. All of these factors need to be taken into account when shipping to either type of customer.
How Do I Get Started With Door to Door Service?
In order to get started with door to door service, you'll need to do a few things.
Source a Reliable Partner
First and foremost, you'll need to find a reliable shipping partner. This partner will be responsible for pick-ups and deliveries, so it's important to choose someone who is trustworthy, has a good reputation, and can deliver to the area or areas you need covered.
Set up a Process
You'll also need to set up a shipping process for receiving and tracking. This might include setting up a dedicated email address or phone line to use when placing orders. Whatever the solution, make sure it is cost effective to implement.
Do Your Due Diligence
Finally, once you've chosen a door-to-door shipping company, get estimates from them on all costs associated with their services and ask about hidden fees. The last thing you want is to establish a relationship and then have small fees tacked on for services that were never agreed to.
You'll have a much easier time negotiating up front than dealing with the headaches on the backend that a dishonest shipping partner creates. Contracts need to be bulletproof with any shipping companies, freight forwarder, or any provided shipping service to ensure compliance.
If you're in a business where shipping products door to door makes sense, then it is logical to research the service further to see if it might be a fit. You already know what you are going to get using FedEx, UPS, or USPS. What you want to know is how much more is a door to door service and would your patrons value you offering it.
When choosing a shipping method, it's essential to consider how fragile your product is or how heavy and/or bulky it is. Will the majority share of your products incur freight charges? Will you need a shipping container or special services. Knowing this information early on will allow you to align with what provides you a competitive advantage. With the right strategies and a strong partner, you can minimize your costs and get ahead of your competition.